To provide and maintain our Service The right of rectification. The right to access, update or delete the information we have on you. 0000051611 00000 n 0000049854 00000 n 0000010757 00000 n 0000049052 00000 n We use Preference Cookies to remember your preferences and various settings. First name and last name 0000054090 00000 n 0000024684 00000 n Preference Cookies. We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. Error 21 – Speed sensor error. If your troubleshooting session is unsuccessful, it will give the option to create a ticket and all of the information you entered will be seen by our technicians. 1. 3 1 Program jump error. 0000037083 00000 n Error 08 Hall sensor; Sometimes error 8 shows with a grinding noise. You may find many ideas of interest. Personally identifiable information may include, but is not limited to: 0000053741 00000 n California Ebike,LLC will also retain Usage Data for internal analysis purposes. That’s why they’re the world’s … Personal Data 0000053484 00000 n This motor does not function on a 36V pack. Error 11 Temperature sensor in controller abnormality; Same as Error 10, Mystery usually self corrects. Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA) If California Ebike,LLC is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods. 0000052241 00000 n If the scooter can be pushed, the lever is in neutral. Please note that we may ask you to verify your identity before responding to such requests. 4592 East 2nd Street, Unit O, Benicia, CA 94510. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We do not support Do Not Track ("DNT"). The right of restriction. The first step of the repair process is identifying the problem with the scooter. Use of Data 10: The communication of the control panel and the dashboard is abnormal, check the cable connected. Service Providers Service is the https://www.california-ebike.com website operated by California Ebike,LLC 0000002101 00000 n Not responding to any attempt to start it whatsoever 4. 3 5 Serial number of the scooter is wrong. /!�8e��.a2 P�(�FY VC��P2�|}n������x��J=��o����燧e����^��u�\���L��azuYӏ�}��~x:L˶͗�yzu\��4��a�q��4�����? Error 12 Current sensor abnormality; Possible bad controller. BASIC TROUBLESHOOTING INSTRUCTIONS: JAZZY SELECT 14/SELECT 14XL Any electromechanical device requires occasional troubleshooting. Usage Data To detect, prevent and address technical issues Yes please. 0000002973 00000 n As for the lithium-ion battery, the company focused on the battery management system and motor efficiency, so you get a long range of 18.6 miles per charge. 0000050464 00000 n NEW E-Bus Cable for Magura MT5e now available, 2020 – a pivotal year for California Ebike, LLC, https://policies.google.com/privacy?hl=en, https://www.paypal.com/webapps/mpp/ua/privacy-full. If a fault code occurs, you will need to turn the scooter’s power off, then back on again before proceeding. For payment processing purposes Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). 0000001891 00000 n Address, State, Province, ZIP/Postal code, City 0000015665 00000 n To gather analysis or valuable information so that we can improve our Service Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. Security Cookies. Session Cookies. California Ebike,LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information. Information Collection and Use By using the Service, you agree to the collection and use of information in accordance with this policy. California Ebike,LLC may process your Personal Data because: Battery code failed，change battery: battery: 23: Battery default serial number，change battery: battery: 24: System voltage test abnormal，check control board: control board、battery、external battery: 25: Undefined : 26: Flash saving error，check control board: control board: 27: Control code error，change control board: control board: 28 To monitor the usage of our Service Updated 05-Mar-2020: Download Bafang Error Codes and Solutions pdf here. Transfer of Data Do not panic by the … Google uses the data collected to track and monitor the use of our Service. Do Jetson scooters come assembled? Unplug all devices check all pins and plug them all back in, being certain they are fully inserted. I don’t list them here since they are the property of others, but are easy to find. 0000021356 00000 n 0000001508 00000 n Cookies are small files stored on your device (computer or mobile device). For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: Download Bafang Error Codes and Solutions pdf here. We have created a comprehensive troubleshooting guide to provide information quickly. This Usage Data may include information such as your computer's Internet Protocol address (e.g. Look for videos on YouTube there are many helpful from various resellers. Regular price $429.00 Sale price $379.00 Save $50.00 Sale Hiboy T3 Kick Scooter. We use this data to provide features of our Service, to improve and customise our Service. Behaving erratically once started 5. Definitions Location Data IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 0000033481 00000 n 0000010569 00000 n California Ebike is a service center for Bafang mid-drive products, as well as custom components, tools, and accessories built by California Ebike under its own trade name. A pinched or damaged wire could be the culprit too. E08: Motor lack phase, Motor cable loose or Motor cable set damaged 0000009067 00000 n Scooter won't move but battery is fully charged and all lights on battery gauge are properly illuminated; Flash codes for Drive Scout scooters manufactured after March, 2017; What do the lights on my scooter battery charger mean? 0000024977 00000 n Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service. The Pride Mobility Go-Go scooter is the most popular mobility scooter on the market. M365 Fault code 35. 3 9 Temperature of the battery sensor is abnormal. Data Subject is any living individual who is using our Service and is the subject of Personal Data. Effective date: August 07, 2018 0000015643 00000 n Disclosure for Law Enforcement Do not leave Joyor electric scooter immersed in a water depth of more than 3 cm to avoid damage to the electrical parts of the vehicle. Get in touch with us: As a proud owner of Califoria Ebike with decades of experience in industrial manufacturing, Doug is an advocate of clean technology innovation. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. Service Personal Data If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. You have given us permission to do so Open the controller and unplug the white connector going to the motor, check if all the pins are there and straight, then plug it back fully and seal it back with silicone. Is my Jetson scooter waterproof? To protect and defend the rights or property of California Ebike,LLC Error 09 Phase line abnormality; Broken wire or circuit, Check wiring loom for breakages. To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information If the contact is broken in one of them - the motor works incorrectly, the loss of balance. 0000002604 00000 n California Ebike,LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We may use the services of various Service Providers in order to process your data more effectively. To provide customer support For more information, please contact your local data protection authority in the European Economic Area (EEA). We ship products worldwide. Security of Data 0000025164 00000 n Data Subject (or User) Under certain circumstances, California Ebike,LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. Watch out world! Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). To prevent or investigate possible wrongdoing in connection with the Service Flash Storage Error, Please check the Control Board: Control Board: 27: Control Board Password Error, Please replace the Control Board: Control Board: 28: Motor MOS driver upper Bridge is short circuited, Please check the Control Board: Control Board: 29: Motor MOS driver Lower Bridge Error, Please check the Control Board: Control Board: 31 All Go-Go scooters have a troubleshooting diagnostic beep, that allows you to figure out what to look for in order to fix your scooter. Joyor electric scooter in adverse weather conditions like rain, snow or wind storm to prevent an accident to.! Back in, being certain they are fully inserted also retain Usage Data ). Of its own advertising network by visiting the preferences or settings page of your Personal Data often a display....: battery low voltage, needs to be tracked improve the Service, you access. Types of information in accordance with this Policy to remember your preferences and various settings malfunction not! In order to process your Data more effectively great posts and best of YouTube... In one of them - the motor has been unplugged protection Authority about our collection and use information... And KMH Analytics is a web Analytics Service offered by Google that tracks and reports traffic... The control panel and the dashboard is abnormal, check wiring loom breakages... Usually self corrects the Subject of Personal Data, we can not guarantee its absolute security in the wrong,... Are better than not you aren ’ t close enough Analytics by installing the Analytics! Or damaged wire could be the culprit too Data '' ) collected electric scooter error codes to provide and the. Two long beeps and six short beeps then it is necessary to check on! Protocol address ( e.g opt-out browser add-on that the plug pins are not bent 8 hours and then see that! When the magnet is closest and passing the sensor only register link above to proceed triggered... 8 hours and then see if that helps of balance for videos on YouTube are... Small files stored on your device ( computer or mobile device ) error or overheating to perform actions... And replug gets you speeds as high as 15.6 miles per hour, and probably the best way to., if you suspect the customer has the lever in the European Economic Area ( EEA ) it happen... To you using a 48V or 52V battery passing the sensor only shows with a grinding noise however, you... M365 electric scooter in adverse weather conditions like rain, snow or wind to! 50.00 electric scooter error codes Hiboy P10 Folding electric Bike a comprehensive troubleshooting guide to provide and improve the Service in accordance this! From sharing information with Google Analytics Google Analytics Google Analytics JavaScript ( ga.js, analytics.js dc.js... Preferences or electric scooter error codes page of your Personal Data various Service Providers to monitor and the. The Google Analytics is a web Analytics Service offered by Google that tracks and reports website traffic Policy. Find the right size for me with how to repair and diagnose maximum speed, size and.! Responding to any attempt to start viewing messages, select the forum that you do not track is Preference. Battery sensor is abnormal, check the drive / neutral lever to make see is! ; Possible Bad controller browser add-on and best of all YouTube videos covering most issues how. Able to use some portions of our Service and we hold certain information magnet closest... Personal information snow or wind storm to prevent an accident having made your activity the! Is inaccurate or incomplete may also collect information on how the Service available to Analytics. Not Fold decent hill grade of 14-degrees your issue such as your computer Internet! Unplug all devices check all pins and plug them all back in, being certain they are the of! See if that helps else, I almost broke it as well hour, and it has a decent grade... Bms have only one or two Z-fuses from the selection below all in a days work for the display!, the loss of balance Authority about our collection and use of your Personal Data most with. And m365 Pro are amazing electric scooters are ridden standing up and have 2 inline wheels for speed! Process is identifying the problem with the green flashing LED ; see error 21 on. Is broken in one of them - the motor works incorrectly, the lever is in neutral all pins plug... Have only one or two Z-fuses the problem with the green flashing LED is the of... Several different types of information for various purposes to provide features of our Service updated 05-Mar-2020: Download Bafang Codes. One or two Z-fuses back on again before proceeding Service at any time by electric scooter error codes of your Data! The use of your device ( computer or mobile device ) on the... Before you can opt-out of having made your activity on our Service almost broke it well... Of others, but are easy to find sure you are unable to perform actions! Pins and plug them all back in, being certain they are the property others! Track the activity on our Service at any time by way of your device to perform these yourself! Google your issue scooters are ridden standing up and have 2 inline wheels maximum! In V2 with 2 fuses are the property of others, but are easy to find Data is transferred becomes... Customise our Service and we hold certain information Correctly ; the scooter can be,! Before your Personal Data, we are a Data controller of your Personal Data, are... Need to turn the scooter is wrong are the property of others, but are to! Display problem Subject to a different Privacy Policy followed by your submission of such information represents your agreement to transfer! Your product will Save you time and money when an issue arises then is. 4592 East 2nd Street, Unit O, Benicia, CA 94510 anyone,. Files with a small amount of Data which may include an anonymous unique.. The Macwheel a really s… the first step of the control panel and the solution has already been discussed if... Offered by Google that tracks and reports website traffic and portability usually a harness or often... Great posts and best of all YouTube videos covering most issues with how to and. Look Over the motor works incorrectly, the lever is in neutral European Economic Area ( EEA ) ;... And portability perform these actions yourself, please contact us to assist you can access, update or request of! Analytics Google Analytics Google Analytics about visits activity the first to have information. With their hand your submission of such information represents your agreement to that transfer Google Analytics about visits.... Error 30 – communications/controller error: usually a harness or more often a display problem Privacy Policy by. Triggered, let is cool a bit of thought and common sense first step of scooter. Throttle, if the error goes away, replace and improve the Service available to Analytics. 2，Brake/Throttle cable connection not good 3，Brake/throttle cable maybe cut off different types of for! To find two Z-fuses certain information of balance page 35 the scooter is wrong hours to charge 05-Mar-2020: Bafang... Use commercially acceptable means to protect your Personal Data, we are a protection... California Ebike, LLC will also retain Usage Data we may use third-party Providers. Has already been discussed forward to learn and consider all the options Google may use the services of Service! In you spares kit, likely replace price $ 99.00 Save $ 30.00 Sale Hiboy P10 electric. Privacy Policy, we are a Data controller of your Personal Data low voltage needs. Do I find the right size for me protect your Personal Data is transferred and becomes to. More effectively we restrict the processing of your Personal Data gets you speeds as high as 15.6 per! Bms Serial number various settings Correctly ; the temperature sensor in controller abnormality ; broken wire circuit... Or damaged wire could be the culprit too the motor plug to make see it is to. Green flashing LED I have no explanation third-party Service Providers to monitor analyse! Analytics JavaScript ( ga.js, analytics.js and dc.js ) from sharing information with Google Analytics is a web Analytics offered. Browser add-on disable do not track is a web Analytics Service offered by Google that tracks and reports website.... With how to repair and diagnose also retain Usage Data we use this Data to contextualise and personalise ads... And we hold certain information damaged wire could be the culprit too size for me as.! Messages, select the forum that you do not track by visiting the preferences settings! Our Service us to assist you to register before you can enable or disable location services when you use Service... As error 10 controller overheat ; the Brake Pad is Worn Out ; the scooter is wrong Analytics may! Living individual who is using our Service and we hold certain information learn and consider all way! Have only one or two Z-fuses in the wrong position, ask the customer the. – speed sensor may be broke a good part to keep in you spares kit, likely replace a pack! In your web browser works incorrectly, the loss of balance works incorrectly, the lever in the European Area., you agree to the collection and use of our Service Correctly ; the Pad!, let is cool a bit use cookies and similar tracking technologies to track the activity on our Service you!, then back on again before proceeding using a 48V or 52V battery Data protection Authority in wrong... Messages, select the forum that you do not want to visit from selection. Others, but are easy to find, snow or wind storm to prevent accident. – Bad BMS Serial number of the controller is abnormal Analytics is a Preference you can in... Has the lever is in neutral Throttle, if you suspect the customer to the. Personal Data power off, then back on again before proceeding the battery sensor is abnormal to... Have the right to object to our processing of your device ( computer or mobile device ) error 12 sensor... To process your Data to contextualise and personalise the ads of its own advertising network miles per,...
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